Turn Disruption into Dominance
06/06/2025
Performance expert teaches leading calmly through chaos and uncertainty.
Chaos Mastery:
Remain calm and resourceful amid unpredictable disruption.
Holding 3, five-foot flames in my right hand, I ducked slightly to enter the metal sphere. Two motorcycles were inches away, presently idling, but ready to roar into motion. One of the riders was a close friend I had known for a decade.
The other is a man I just met last night. In seconds, upon the ringmaster’s amplified words, the motorcycles would leap to ride loops and horizontal circles inside the globe while I would calmly juggle the torches, throwing flames through the narrow gap between gas-powered machines operated by humans. I had no choice but to trust. If this all worked out, it would be spectacular, and we would live up to the hype, making “Circus History.”
Growing up as an acrobat and performer taught me priceless lessons about preparation, execution, and the fine line between confident certainty and trustful surrender. Sometimes, the lessons involved spectacular failure, humility, rapid learning, and persistence—reflexive willingness to try again.
Certainly, being averse to making mistakes is a very limiting quality for a juggler. Yet this “baptism by fire,” in some cases quite literally, also honed the ability to remain calm in chaos, see opportunities others didn’t, and turn those mistakes into immediate opportunities to achieve victory.
As you consider your life and business landscape right now, consider this question: What commands “authority” in 2025? Past results? Present position or influence? Future certainty? The answer, according to our groundbreaking research, may not be what you’d expect: The ability to remain calm and resourceful in the midst of chaos. Consider the following:
- 79% of employees would rather make 10% less working for a leader who handled chaos well than make 10% more working for a leader who was easily overwhelmed and indecisive.
- 83% of working Americans believe that being able to lead through chaos is more important than ever before. (From Positive CHAOS, and the research study The State and Impact of Chaos on the American Workforce.)
He coined the term “butterfly effect,” and the notion that tiny factors that are not knowable or measurable (like the flutter of a butterfly’s wings) would diverge and amplify in huge, unknowable ways (potentially even creating far off hurricanes). Thus, the “predictability horizon” of what is known for certain increasingly constricts and shortens. Simply put, little things change everything.
The worldwide COVID pandemic gave us all a healthy (or unhealthy) taste of this. The majority of the world’s population collectively realized our foundations were more precarious than we thought and that our way of living and working could change in an instant.
What’s interesting to note is that this disruption created both incredible challenge and enormous opportunity. It’s not an either/or proposition. When disruption occurs, both conditions co-exist.
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What determines which one you experience more of? To be sure, your present positioning plays a role. But the determining factors are an undeniable, one-two combo:
- The ability to focus on the right things.
- The ability to decide and act with positive expectation.
Even small shifts to our language or approach can deliver dramatically different realities. Remember, in chaos, little things change everything, faster than you might expect.
Today’s CHAOS
The “systems” we live and work in have never been more open—Global economies, communication, online communities and networks provide easy internet access, available nearly everywhere.
Add to this the rocket-fuel accelerant of AI innovation (already a major player and just getting started) and you have the textbook definition of ever-increasing chaos: Expanding opportunities for disruption and shrinking predictability horizons. Everything is going to be different. Exactly how is mostly unknowable.
Your Personal Polarity
The negative experience and impact of chaos can be devastating, which I break down using the following acronym for CHAOS: challenging, hectic, anxious, overwhelming stress. It’s too hard and moving too fast. You’re fearful of the future, and overwhelmed because it’s too much and seems “now or never.” So, many people are experiencing negative versions of reality. Consider:
- One out of four working Americans thinks about quitting at least once a day.
- 6% of working Americans think about suicide at least once, daily.
But it doesn’t have to be that way. I propose (and help people discover) that chaos isn’t inherently negative. It’s a force for amplifying intention. The key is to stop playing defense against the chaos coming at you (which you can’t prevent, predict, or defeat) and start playing offense by creating Positive Chaos that comes from you.
Elevate your intentions, words, and actions. Start saying and doing things differently, pursuing aim over outcome. Then watch the patterns change as your influence expands and your authority takes firm footing. You’re ok with not knowing. You’re super clear on what matters most. You are less concerned about mistakes than you are about trying and learning.
Of course, this takes the form of another, more positive acronym for CHAOS: challenging, healthy, aspiring, ongoing synergy. It’s still hard, but now it’s an intentional challenge of your acceptance or design. You’ve prioritized mental and physical well-being (yours and others’) over speed and urgency.
You’re in this for the long run. Instead of fearful anxiety, you are genuinely aspiring to something beautiful, hopeful, and inspiring. You won’t get there immediately, but it’s an ongoing journey of alignment and improvement. Along the way, you’ll adopt greater synergy, being able to see and shape the patterns as you connect what matters most.
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"In the midst of winter, I found there was, within me, an invincible summer."
- Albert Camus
Chaos Mastery:
Remain calm and resourceful amid unpredictable disruption.
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Leadership Distinctions
So, what does effective leadership in chaos look like? According to our research, three things: Decisiveness, communication, and authenticity. Note: It’s not even about being right but being honest. Leaders who predict certainty about what’s coming actually project something unintended—the failure to realize what’s largely unknowable, and therefore, a certain ignorance of the environment and times in which we live.
In what seemed like slow motion, the motorcycles made their gravity-defying loops along the interior of the steel, globe-shaped cage. My juggling torches flew in single, then double, then triple flips, until crossing above the chaotic noise and movement. I collected my torches with a final, finessed move, allowing the riders to come to a stop beside me. Our announcer bellowed, “Ladies and gentlemen, you’ve just witnessed circus history!”
We’re not only witnessing history. We’re living it. Shaping it. Writing it. At this moment when more is possible than ever before, will you pull back into fear and negativity, another casualty of the “chaos is upon us” mentality? Or will you seize this moment, use the tools that are available to you, and step boldly to center stage, thinking I’m not exactly sure what’s about to happen here, but I can’t wait to find out!
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